FAQs
General Account Information
What is the routing number for Farmers & Merchants Bank?
Farmers & Merchants Bank’s routing number is 055002723. You’ll use this number for direct deposits, wire transfers, automatic payments, and other electronic transactions. It can also be found at the bottom left corner of your checks, before your account number.
How can I find my full account number?
Your full account number is printed on the bottom of your checks, listed in online and mobile banking under account details, and shown on your statements. For your security, it’s never shared by phone or email.
What do I need to open a new checking or savings account?
To open an account, bring:
- A valid government-issued photo ID (such as a driver’s license or passport)
- Your Social Security Number or Tax ID
- Proof of address
How do I set up direct deposit to my account?
Provide your employer or benefits provider with:
- Farmers & Merchants Bank’s routing number (055002723)
- Your full account number
- The type of account (checking or savings)
A voided check can be helpful when completing your form.
How do I order new checks?
You can reorder checks through the Main Street Check order entry portal.
Does Farmers & Merchants Bank provide free checking accounts?
Yes. Farmers & Merchants Bank offers a Free Checking Account with no monthly maintenance fees or minimum balance requirements—ideal for everyday banking.
What is the difference between my "Current Balance" and my "Available Balance"?
Your current balance shows all posted transactions. Your available balance includes pending debits, deposits, and any holds—showing what’s currently available to spend or withdraw.
How do I close my account?
We’d be sorry to see you go. Please visit a branch to close your account securely and ensure all outstanding checks or deposits are cleared.
Online & Mobile Banking
How do I sign up for online banking?
Select “Enroll in Online Banking” at the top of our website and follow the prompts to verify your identity. Once enrolled, you’ll have 24/7 access to your accounts, transfers, and e-Statements.
Does Farmers & Merchants Bank have a mobile banking app? Where can I download it?
Yes. Download the Farmers & Merchants Bank Mobile App from the App Store or Google Play. Log in with your online banking credentials to check balances, deposit checks, and more.
How do I use mobile check deposit?
Open the Farmers & Merchants Bank app, select Deposit Check, endorse the back with “For Mobile Deposit Only at F&M Bank”, enter the amount, and take photos of the front and back. You’ll receive confirmation once submitted.
What are my daily and monthly limits for mobile check deposit?
For security, daily and monthly limits apply and may vary by account type. Your limits are displayed on the Mobile Check Deposit page or the mobile app. To confirm your current limits, you may call customer service at 410-517-3065.
I forgot my online banking username or password. How do I reset it?
On the login screen, select Forgot Username or Password? and follow the verification steps. If you’re locked out, contact our customer service team for assistance. 410-571-3065
How do I set up and use online bill pay?
Log in to online banking, choose Bill Pay, and add your payees. You can schedule one-time or recurring payments safely without writing checks or visiting multiple websites.
Security & Fraud Prevention
Is Farmers & Merchants Bank FDIC insured?
Yes. Each depositor is insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 per depositor, per ownership category.
What should I do if my debit card is lost, stolen, or I see suspicious activity?
Call our 24/7 debit card assistance line immediately or use online banking to temporarily lock your card. We’ll help block unauthorized activity and issue a replacement card quickly. 410-517-3065; Afterhours: 1-833-933-1681 (U.S.) or 1-812-647-9794 (International).
How does Farmers & Merchants Bank protect my personal and financial information?
We use multi-factor authentication, encrypted connections, and continuous fraud monitoring to safeguard your data.
Why do you need my Social Security Number to open an account?
Federal law requires all financial institutions to verify a customer’s identity (Customer Identification Program). Your SSN helps confirm your identity and report interest earnings to the IRS.
Will the bank ever call, text, or email me asking for my password or full card number?
No. Farmers & Merchants Bank will never ask for your full password, PIN, or complete card number. If you receive a suspicious message, contact us directly—do not click links or share personal information.
Bank Services & Products
What types of loans do you offer? (e.g., Mortgages, Auto, Personal, Business)
Farmers & Merchants Bank offers personal, auto, home equity, mortgage, and business loans—tailored to your goals. Visit our Loans page or speak with a lender to explore your options.
How do I apply for a loan or mortgage?
You can apply online, call to speak with a loan officer, or visit any branch. We’ll guide you through rates, terms, and documentation needed to get started.
Do you offer services for businesses, like merchant services or business loans?
Yes. Farmers & Merchants Bank provides merchant services, business loans, commercial real estate financing, and treasury management solutions to help your business grow.
What are Farmers & Merchant Banks’ current rates for savings accounts, CDs, and loans?
Rates may change periodically. For current rates, please contact your local branch or visit our Rates page for the most up-to-date information.
Locations, Hours & Contact
Where can I find a branch or ATM near me?
Use our Branch & ATM Locator on the website to find the nearest location, hours, and services available.
What are your branch and drive-thru hours?
Hours vary by location. Most branches are open Monday–Friday with convenient drive-thru services. Visit our Locations page for specific hours.
Is Farmers & Merchants Bank open on Saturdays?
Select branches offer Saturday hours for added convenience. Check our Locations & Hours page for details.
What is the bank's holiday schedule?
Farmers & Merchants Bank follows the Federal Reserve holiday schedule. Our website and social media posts all upcoming closures to help you plan ahead.
How can I contact Farmers & Merchants Bank's customer service?
Call our Customer Care Center during business hours or use the Contact Us form on our website. For after-hours debit card assistance, use our 24/7 card support line.